Frequently Asked Questions

Everything you need to know about your Optcg shopping experience.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey in real-time.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a request.

Do you ship internationally?

Yes, Optcg ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.

Are your materials sustainably sourced?

At Optcg, we are committed to ethical fashion. We prioritize organic cotton and recycled fabrics across our seasonal collections to reduce our environmental footprint.